Shipping and payment conditions

We deliver worldwide.

Shipping conditions

EXW warehouse Vienna according to Incoterms 2020

Shipping costs (excl. VAT)

– Deliveries within Austria:

8,50 € per shipment

– Deliveries to the EU:

15,00 € per shipment

– Deliveries to other countries:

Upon request

Delivery times

Unless otherwise stated in our respective offer or order confirmation, delivery of the goods will generally take place:

– Within Austria in 1-2 working days

– To the EU in 2-4 working days

– To other countries on request

after conclusion of the contract (if advance payment has been agreed, after receipt of your payment).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment,
unless we have made different arrangements with you.
In this case, the delivery time is determined by the item you ordered with the longest delivery time.

Accepted payment options

– Prepayment by bank transfer

– Cash on delivery (within Austria)

- Cash on pickup

– PayPal

– Credit card (only for orders in the webshop)

– Other payment methods by arrangement

If you have any questions or concerns, please feel free to contact us:

Dipl. Ing. Ernst KRYSTUFEK GmbH & Co KG
A-1230 Vienna, Pfarrgasse 79
+43 1 616 40 10 – 0
office@krystufek.at